1.What is Scribie?
Scribie is a company that helps you transcribe your audio/video online from home at ease. The site has professionals to help you transcribe your files in a professional way. Scribie is owned by Rajiv Poddar. The company developed free software called “Callgraph,” which was a Skype recording plug-in but later was released as software for interested users. The software was well known, as it was featured in LifeHacker magazine.
Scribie as a company hires freelancers to be their transcribers. The work is done basically through the internet. The work done by the freelancers goes directly to the Scribie team for a thorough QC before it is sent to the client and, of course, before freelancers can be paid.
Scribie has a very advanced and efficient platform, along with a four-step process and an in-house QA team which ensures timely delivery of high accurate transcripts.
2.What is Scribie features?
2.1 Scribie Bring New Perspectives and Ideas
Getting audio/video transcribed is getting bigger these days, as it helps improve SEO and content marketing, which are important for online marketing. There are many online transcription services available and waiting for freelancers.
Scribie stands out as providing the best service. Scribie lets freelancers work on the transcript before sending it to the professional QA team for a thorough check to ensure that the best-quality service is provided by the freelancer. The completed work is later sent for proofreading, a step that is repeated with different proofreaders.The QC will then be delivered once it passes with a minimum of 98% accuracy. Scribie works on time; it makes sure transcripts get to freelancers in a timely manner. Similar freelancing sites are different, as the quality depends largely on the freelancer and the transcript might be sent late to the freelancer.
2.2 Scribie Be Willing to Collaborate.
Scribie works with its customers and ensures satisfaction. If the order delivered to the customer needs to be modified, the buyer can order a free re-review of the service. The re-review can be requested along with instructions; the file will be proofread after the re-review request and re-delivered within 24 hours.
To maintain its highly rated service, Scribie tries every possibility to satisfy its customer and get positive feedback. They investigate the causes of the re-review orders placed by customers to prevent them in the future.
Even though Scribie does not refund any order delivered, the transcript order can be cancelled at any time before it reaches 60% completion.
2.3 Have Confidence In Their Ability to Achieve Results
Scribie has been in business since 2008 and has transcribed over 1,225,508.38 minutes of audio files to date. The company is filled with professionals who can handle any work thrown at them.
Scribie has expertise in transcribing interviews, webinars, podcasts, sermons, focus groups, lectures and videos. It also provides general services like academic transcription, medical transcription, legal transcription and business transcription. Its transcripts are high-quality, well-researched, consistent and delivered on time. It researches the tough words, acronyms, names of places and other contextual information. Every incomprehensible portion is marked with a blank and is time-stamped so you can easily cross-check it with the audio file.
2.4 Understand ALL the Customer’s Needs
Apart from normal transcription, Scribie provides other features, like:
Scribie accounts can be shared with others via the Team features available on the website. Each member of the group will get his or her own specific login details. They will also have full access to the team account without restrictions, and vice versa. They can upload files, order transcripts, add credit cards, check transcripts, etc.
Scribie also offers a teleconferencing service in which all calls are recorded and transcribed by default. This is suitable for recording and transcribing phone interviews. The only process required is to book a call with Scribie; the company will take care of the rest. This feature is perfect for people who are carrying out a project by conducting phone interviews with a number of participants; it will simplify your work and you won’t have to worry about managing the recording and transcripts by yourself. Everything is present in one place in the Scribie account.
Scribie also provides an integrated Editor Service, an online tool that helps users quickly and effectively check their delivered transcript against the audio file.
This feature is a one-of-a-kind tool developed completely in-house and it has proved to be a huge time saver in assessing the accuracy of the transcript.
2.5 Help the Customer Avoid Potential Pitfalls
Scribie takes time in completing transcription work; for every 15 minutes of audio, it will take one hour of work. If the audio/video that needs to be transcribed is an hour or more, it will take at least half a day to be completed.
There are many time duration options for users who want to transcribe audio/video: express (within 12 hours), one day, Flex 5 (within 12 days), Flex 15 (within 15 days), and Flex 30 (within 30 days). It all depends on when you want it.
Scribie’s highest priority is to maintain the confidentiality of all its transcription files. Access to files on Scribie is restricted on a need-to-know basis. All Scribie transcribers, employees and contractors are bound by a confidentiality clause in the Terms & Conditions. However, the person who needs his or her audio/video transcribed have full control over their files; once they delete the files, they will be removed permanently from Scribie’s servers. Users also have the option to delete their Scribie account any time they want.
2.6 How to Purchasing Process
Making a purchase for a transcript is very easy on Scribie. The steps are:
1: Upload any audio/video file.
2: Pay per your desired turnaround time.
3: Check and download transcripts.
The first time an order is placed on Scribie, the buyer gets a free account associated with the email address supplied during the payment process. This will let the buyer monitor the progress of their files, view the draft transcript and, finally, download the delivered files on the Scribie account. This account can still be used for future transcripts.
Scribie requires customers to make payments in advance for all transcript orders. Means of payment are Visa, MasterCard, Discover, American Express, JCB and PayPal.
Scribie is for simple project or transcriptions that are a few minutes long. Scribie is also everything someone with a large project or phone interview can ask for. With the help of its professional staff and perfect freelancers, Scribie can deliver quality work within your turnaround time.